
Consoleless Operation
The system can operate with or without the use of an attendant console.
Consultation Hold
When the station user presses the transfer/conference button while on a call, the call is placed on
consultation hold and dial tone is returned to the station. The user may then make another intercom
or line call. After speaking with this “consulted” party, the station user may do any of the following:
(1) return to the held call by selecting the line or intercom number for the held party, (2) effect a
conference by pressing the transfer/conference button (putting the held call, the consulted party and
the station user in conference), (3) hang up and effect a transfer of the held party to the consulted
party. If the user encounters a busy or a ring no-answer, he or she may press the TAP button to
return to the held party.
Transfer considerations:
•
The system default denies line-to-line transfers.
•
To make an unscreened or blind transfer, press the transfer/conference button, dial the desired
intercom number, and hang up.
Copy Model
Refer to the discussion titled Block Programming.
COS Time of Day Routing
The system can have two classes of service (COS) for each station—one for the day 1 and day 2
mode and the other for the night mode of operation. With this feature, installers can select two
different levels of COS for every station in the system if they desire. Of course, the system must be
set for day 1, day 2, or night mode of operation for this two-tiered COS to be active; otherwise, the
default day COS is in effect.
With this feature enabled at the stations, whenever the system automatically switches to the night
transfer of ringing mode of operation, the night mode COS is automatically in effect. Also, when the
attendant presses the Night Transfer Of Ringing button on his or her telephone, the night mode COS
is in effect. When the attendant manually changes the system in this manner, the night mode COS
remains in effect until the attendant returns the system to the day mode of operation.
COS time of day programming is available on the Stations/Station Programming/General screen
where installers can enter a COS choice for day and night COS. Whenever the installer master clears
the system, the night mode COS defaults to be the same as the day mode COS.
Understanding the Features – 77
General Description GCA40–242
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