Comdial FX Series Specifikace stáhnout pdf (Strana 94)

Recall no answer messages

Whenever a station is dialed from a DISA line and is not answering, the system plays a recall no

answer message to the caller. Example 1: “The party you have reached is unavailable at this time.”

Example 2: “The party you have reached is unavailable at this time. Dial 1 followed by your

call-back number and pound symbol to track the called party or dial 2 to leave a voice message.”

NOTE: In example 2, the installer must install the Tracker Paging System and proprietary voice mail

options.

Recall busy message

Whenever a station is dialed from a DISA line and is busy, the system plays a recall busy message to

the caller.

Example: “The party you have reached is unavailable at this time—please dial another extension or

dial zero for the operator.”

Hold message

This prompt is used during DISA calls and is activated when the called party is being paged with the

Tracker Paging system.

Example: “The party you have reached is being paged—please hold.”

DISA authorization code message

This message prompts callers to dial their DISA authorization code.

Example: “Please enter your authorization code at this time.”

Feature access message

Before a caller using a DISA line can access system features, he or she must dial the proper feature

code.

Example: “The following features are available. Dial S01 for system speed dial access, S8 for

Tracker Pager, or hold and you will be assisted by an operator.

Drop message

This prompt is used when a DISA call cannot be completed (not enough system resources available,

wrong access code dialed, or feature dialed is busy).

NOTE: The call is not routed to the attendant–the message plays, then reorders.

Example: “Your call cannot be completed at this time. Please try again.”

90 – Understanding the Features

GCA40–242 General Description

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Comdial FX Series Specifikace Strana 94